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Platform Software & Support Membership

Get a support membership for live technical assistance from our team of experts, receive new releases of BioConnect Licenses for the latest software and feature versions, and more!

Frequently Asked Questions

Still not sure? These may answer your questions.

Which products/services does this membership support?

The Platform Software & Support membership includes all BioConnect products and services. It does not include support for Suprema BioStar software.

What frequency am I billed?

Your membership will be billed annually.


What our members are saying… 

James Billingsley
Senior Facilities Security Specialist

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